Dear Game Support,
I purchased a card successfully and I already received the code.
However, when I try to use the code in the game payment page, the system says that the code is incorrect or invalid.
I would like you to please check this issue and help me redeem the code correctly.
Details:

  • The card has been purchased successfully
  • I have received the code
  • When I enter the code in the game, I get a message saying the code is wrong or invalid
    I completed a payment through SEAGM, and the transaction was successful.

Please let me know whether the code needs to be used in a different section, or if there is any problem with activation.
Thank you for your support.
Best regards,
[Your Name]