Problem Redeeming Payment Code in Game

Dear Game Support,
I purchased a card successfully and I already received the code.
However, when I try to use the code in the game payment page, the system says that the code is incorrect or invalid.
I would like you to please check this issue and help me redeem the code correctly.
Details:

• The card has been purchased successfully
  
• I have received the code
  
• When I enter the code in the game, I get a message saying the code is wrong or invalid
  I completed a payment through SEAGM, and the transaction was successful.

Please let me know whether the code needs to be used in a different section, or if there is any problem with activation.
Thank you for your support.
Best regards,
[Your Name]

Hello,

Please contact SEAGM directly for support of your Mint card. They should be able to assist you with your purchase on their platform.

Regards,

Quote:

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Originally Posted by Simplicity

Hello,

Please contact SEAGM directly for support of your Mint card. They should be able to assist you with your purchase on their platform.

Regards,

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Dear Support,
Thank you for your response.
I would like to clarify that I have already completed the purchase through SEAGM and received the Mint card code successfully.
The issue is not with SEAGM. The problem occurs when I try to use the code on the game’s payment page, where it shows that the code is incorrect or invalid.
I need your assistance in understanding how to correctly use this type of card within your game platform, or whether this payment method is supported.
Please advise on the correct steps or confirm if Mint cards are not accepted.
Thank you.
Best regards,

Hello,

Here's the guide to use MINT cards. https://forum.playorigin.com/showthr...ayment-Methods

If the card doesn't work, that means you are either typing it incorrectly or the code doesn't work.

Contact SEAGM to check why the code they gave you is not working if you are typing it correctly.

Regards,