I forgot my character information

Hello, I had to take a break from the game a long time ago, but when I wanted to go back, I forgot my char's information, I can't remember exactly in any way, I've been trying to get help for months, I've been trying to get help for months, I commented under your post on Facebook today, you said that I need support from here, I'm writing from here, please can you help?

Hello,

Check your email for the welcome email when you created the account. It has your username in it. With your username you can recover your password with the website.

Nothing else we can do to help.

Regards,