Please help, character stuck.

[funkymunky2]

Hi good day. My friend can't start in-game he is stuck on character selection. Tried to unstuck the character via website but it says "It's not allowed with job-items" since he is suited in-game. Kindly help us.

-Character name: capoeira_y2k

[Simplicity]

Hello,

it should be fixed, please try again.

Regards,

[funkymunky2]

Thank you for your response. However, he still can't login for some reason can't start game. Still stuck.

[Simplicity]

Hello,

Pkease try again.

Regards,