problem in game

[Mohsen1220]

My chr can not move or type in chat...

I open the game and while I'm playing, suddenly i find my chr can not type in chat or move, but everything moving and working, it's just my chr stuck and can not move or chat or do anything, I don't know if it's bug or what, please help.

[Simplicity]

Hello,

It's a bug on your computer.

Add the Origin Online to your antivirus exception list, restart your pc and reinstall the game.
Update your graphics drivers.

Regards,

[Mohsen1220]

I have did everything you said... I added the origin online to my antivirus exception list, and resarted my pc and reinstall the game after that.


I updated my graphics drivers as well...



But I still have the same typing problem.... The problem happens only when my chr try to type anything

- Type in chat

- Type in stalll

- Type in creating a pt number

The chr just stop and can not do anything

- Here is a video which explain the bug that I face https://vimeo.com/manage/videos/814148948/privacy

- And Here is an image which explain my pc https://ibb.co/FWZ50Yk

I really want to fix the typing issue, the game was working so fine until and update came and after that update I can not type anything as it's clear in video.... If there's anyway or program that help me to fix this issue, please tell me.

Regards,

[Simplicity]

Hello,

It seems like a bug from your a software on your PC that is interfering with the game. Try on another PC or laptop.

Regards,