Deleted Chart

[Sothxl]

Hi

I was offline 2 to 3 weeks and my character was deleted.

May I know why that happen?

I'm still able to access to my account but I do not have any character active when I'm in.

Thank you in advance

[Simplicity]

Hello,

The characters are not deleted without your permission. Click on the screen, you probably just need to setup your account PIN to be able to see your characters.

Regards,