Help Exception 41728

[daquecol01]

Hello, I have this error after opening the client, I accept it, I enter my username and password but when I go to create the pj the client closes1339

[Simplicity]

Hello,

Add the Origin Online folder to your antivirus (Or windows defender) then reinstall the game. Let me know if that works for you.

Regards,

[daquecol01]

The problem continues, I did this test, after executing the launcher I gave it start, I started the game, I accepted the error but I did not log in, I just left the client open without logging in for a while and it did not close, after 5 min I entered my username and password, press connect and the game closed the client. I will reinstall the game as a last option

[Simplicity]

After you try to reinstall, if it doesn't work. then try to update your graphics driver. It may be related to that.

[daquecol01]

ok i will try

[daquecol01]

the problem continues

[Simplicity]

It may be a problem with your graphics card. Make sure it can run 3d games and the drivers are updated to the latest version. Also install the latest windows updates for your windows version.

What is your graphics card model? what is your Windows version?