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Diles
04-09-2021, 03:28 PM
In light of the recent ban on any kind of gaming accessory support software, the blocker you've provided isn't working for me.

I've added the troublemaking .exe to the list as True|lghub_updater.exe|0, so it should be working.. (And yes, I've disabled auto-updates from the software itself)
Only problem is, whenever I launch the Blocker, it closes almost instantly (can't hover mouse over the icon before it disappears).
I've added the blocker to the windows defender firewall allowed processes list, yet something still causes it to instantly close.
I just recently bought Silk from the item mall, and now I can't even use it. And as of now I'm having to choose between screwing up my headset audio,
or playing the game.

Please help me get the blocker working at least, I'm losing money by the day in premium and rental fee.

Simplicity
04-09-2021, 05:52 PM
Hello,

This is was not a recent ban. It has always been like that. It was just not active for the last month because we were using backup servers due to a fire in our data center. These blocks have been there for years.

Something else must be blocking taskblocker. You can try this alternative software and add the process name to the process list, see if it works for you. https://www.processblocker.com/downloads/processblocker64.msi

Regards,

Simplicity
04-09-2021, 07:13 PM
In light of the recent ban on any kind of gaming accessory support software, the blocker you've provided isn't working for me.

I've added the troublemaking .exe to the list as True|lghub_updater.exe|0, so it should be working.. (And yes, I've disabled auto-updates from the software itself)
Only problem is, whenever I launch the Blocker, it closes almost instantly (can't hover mouse over the icon before it disappears).
I've added the blocker to the windows defender firewall allowed processes list, yet something still causes it to instantly close.
I just recently bought Silk from the item mall, and now I can't even use it. And as of now I'm having to choose between screwing up my headset audio,
or playing the game.

Please help me get the blocker working at least, I'm losing money by the day in premium and rental fee.

Hello,

We have removed Logitech other branded utilities from the block list. You should be able to play the game normally.

Regards,

Diles
04-10-2021, 07:55 PM
Hello,

We have removed Logitech and other branded utilities from the block list. You should be able to play the game normally.

Regards,

Thank you, made my day!