Cannot connect to server

[dizkonnect]

When trying to open the game from the launcher I am getting the message for server inspection or update.

I have checked both the Origin website and Facebook page for any information on this and cannot find any mention of inspection or update at this time.
Website also says server status as "Online"

Is anyone else having issues logging in?

[Simplicity]

Hello,

The server is Online. What game version do you have?

[dizkonnect]

thanks for the super quick reply!

Game client says "ver 2.038" was working after update yesterday but has stopped working today unfortunately

[Simplicity]

Hello,

Your Anti-virus or firewall must the blocking the connection.

Add the Origin Online .exe files to your antivirus and firewall exception lists. Restart your PC and try again.

If that doesn't work, then reinstall the game from the updated installer v2.038 at the website.

Regards,

[dizkonnect]

Hello,

I have added to exception lists - did not work
I also reinstalled - same error
I re-download and install - still no luck.

Do you have any further suggestion to fix this?

[dizkonnect]

Hello,

I tried to added patcher, launcher and client to exceptions and this did not resolve.
I also tried to reinstall from the download I had and same issues after following steps.
I re-downloaded from the website and added again to exceptions and did not work so I disabled bother firewall and anti-virus and I get the same issue.

Do you have any other suggestions on how I can get back on the server?

[Simplicity]

Check for something else that could be blocking the connection, try on a different computer, Try with a hotspot connection from your celphone.

[dizkonnect]

yes, mobile hotspot work! Thank you for help. :1:

Will try and do router reset and see if this resolves issues. :Emoji Smiley-37:

[dizkonnect]

Issue Fixed! Thank you for all your help!
Can close thread

[Simplicity]

Glad it has been resolved. Have fun!

#Closed