Premium Remover pls remover

[Jan_Ph]

I think this premium remover is useless. I accidentally purchase not once but twice. I bought magic pop card only since the quantity is not functioning so i need to select it manually one by one and with this I bought a lot like a lots i didn`t notice that i bought this premium remover. So with my curiosity i click the one premium remover and i dont have any idea that my premium will be totally gone i thought it will stay in my inventory because i still have 7 days remaining Gm can you pls notice this one and make some action pls. Can you do a refund with my 7 days premium. thanks my char name is Jan_Ph thank you

[Simplicity]

Hello,

We can't refund it, the item clearly says it will remove your premium. It doesn't mention it will give it back.

Regards,

[Jan_Ph]

okay i get the point that the item doesn't mention that it will give it back. But my concern here is that this item is useless and should be remove no one wants to remove their premium. I get two of this because I was buying magic pop car and this item is under the magic pop card. The problem is that the magic pop quantity purchase is not available and we need to buy it one by one with that purchase and with certain amounts there shoud be a time we mistakenly bought that remover is totally useless. hope you get my point on this. Even in ISRO this item doesn't exist. Been playing there since the beginning up to now.

[Simplicity]

Those who want to remove the premium before the last 24 hours ends and your gold time is over, you can remove the premium avoid the wait. Just be careful when you purchase your things quickly.

Thanks,

[Jan_Ph]

Can you do the refund for 7 days premium? since this new to me. At least now we know. I think not only me having a problem like this i will ask them also.

[Simplicity]

We can't do that. Sorry.