SILK not receved

[ic3oc7]

Hello
I paye with card 600silk Paymentwall Apr 3,2020 3:59 PM
i have confirmation paymentwal MINT
But Silk account 0
just need help thx
:Emoji Smiley-17:

[Simplicity]

Hello,

The MINT payment options (And other Prepaid card options) are not automatic. That means you have to do other steps after the purchase to get the silk in your account.

After the purchase, You will get an activation code or PIN code via Email.

You have to use it to charge the silk in your account.

After the purchase you get the Activation code or PIN, Click on "I have a MINT PIN" then type your activation code there, then click "Pay With MINT"

https://prnt.sc/rq9mwr

Regards,