Silk not received

[fizik23]

I just bought 6.000 silk and didnt receive it yet.

I already send confirmation with my national ID card + transaction provement.

Can we somehow fasten this up a little bit?

Greetings and thanks

fizik23

[Simplicity]

Hello,

You need to wait for the payment processor to complete/verify/approve your order. We can't do anything about it.

Regards,

[fizik23]

But it has already?

The money is already gone from my bank account.

I used SEPA Direct Debit payment.

[Simplicity]

Hello,

We do not have access to your personal information. Contact PaymentWall.

Payment questions and billing support: [email protected]

[fizik23]

Okay, i wrote an e-mail. Hopefully they will respond sundays :D

But still, thanks for you help mate!

Greetings