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View Full Version : Forbidden Tools GM Please help



vegeta
03-20-2020, 04:21 AM
Hi GM,
I am unable to login because it keeps saying I have forbidden tools. I had the issue when I first logged in last month and deleted all of my Logitech software on day one and it has worked fine since. I have made a char all the way to lvl 45 and today I get a message saying forbidden tools being used. I have no clue what it could be now. Is there a way to find out what caused the prompt because I would like to remove that issue and continue enjoying Origin Online. Please help!

Simplicity
03-20-2020, 04:34 AM
Hello,

Check the updated forbidden tool list in detail and check if you have any of those running on your system: https://forum.playorigin.com/showthread.php?2193-Forbidden-Tools-and-Software

Regards,

vegeta
03-20-2020, 05:22 AM
Appreciate the prompt reply. I finally figured it out, it was the Zoom software that I had to install yesterday due to the Coronavirus shutdowns and needed it to attend my college lectures online. I uninstalled it and the game is working fine now but this is a tool that is a must in these times and many other users will be using this tool or similar due to this global pandemic. I would really appreciate it if some effective solution can be implemented where I don't have to uninstall it every time I want to enjoy Origin!